FAQ

How do I make a purchase? Select the product you want, click "Add to Cart" or "Buy Now," and complete your payment through our secure checkout.

Do you have a physical store? No. We sell exclusively online to ensure the best variety and prices.

Do you ship to my country? Yes. We ship to a wide range of international locations. Available shipping options will appear at checkout based on your address.

How long does delivery take? Processing takes 1–3 business days. Estimated delivery is 5–12 business days depending on the destination. You will receive a tracking code via email once dispatched.

What are the payment methods? We accept major credit/debit cards (Visa, Mastercard, Amex), PayPal, and Shop Pay. Apple Pay or Google Pay may also be available on supported devices.

Can I pay on delivery? At this time, we do not offer cash on delivery. All payments must be completed online.

Can I change my order or address? We can only modify or cancel an order before it has been processed. Please contact us immediately if you need to update your details.

Where do the products come from? We work with logistics centers in the USA, Europe, and Asia, shipping from the most efficient warehouse based on your location.

Why did I only receive part of my order? If you bought different items, they may be shipped from different warehouses and arrive in separate packages with unique tracking codes.

What if my delivery is delayed? Check your status with the tracking code. If the 12-business-day window has passed, please contact our support team for assistance.